- All our prices are upfront and you will know what they are before we photograph you. We will never use pressure sales techniques.

- Any discounts offered and any promotions we do are all genuine offers, genuine promotions and our best possible price.

- Should we be in a position to offer you a drink, we will only offer you non-alchoholic drinks, so you have a completely clear head when making financial decisions.

- We will work hard to make sure that we deliver excellent customer service. Please download our customer service standards document. (See link below.)

- We do not use credit agreements, because we only expect you to spend what you can afford.

- We will openly help and guide you.

- We aim to reuse and recycle wherever we possibly can.